800 992 4384 sales@frontsteps.com | marketing@frontsteps.com

How can we help?

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Sending Welcome Emails to New Users

    1. Login as a community administrator
    2. Click “administration” and select “community directory” from the drop down menu
    3. Either add the new resident or search for an existing resident
    4. Click edit next to their name and it will load the property profile and show all the users
    5. Now click edit next to the user you wish to send the welcome email to and it will open the “User Details” page
    6. Confirm the correct email address is entered
    7. Scroll to the bottom of the page and on the right hand side there is a button labeled “save and send welcome email”

    Was this article helpful?

    Still can't find what you
    are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Powered by